Watch Our Sleep Trial Video Explainer
Rest assured with our 200-night sleep trial in your home, in partnership with The British Heart Foundation. Free returns on all mattress orders (1 mattress trial per order & address)
Risk Free
We provide a risk-free sleep trial on all our mattresses. This allows you to sleep on a REM-Fit for up to 200-nights in the comfort of your own home and really put it to the test!
What's the catch?
There are no catches. if the mattress, for whatever reason doesn't live up to your expectations, you can send it back for a full refund. There are no collection charges either!
Bedding-In
We request that you give your new REM-Fit mattress 30 nights to bed-in before you raise a return. This will give your body the right amount of time to fully adjust to the new sleeping surface.
How?
How do I raise a return request? Simply use our chat bot on this page and you will be able to raise a return or exchange request.
We never waste a returned mattress
We donate our mattresses to the British Heart Foundation. All returned mattresses are sold on through their network of UK based store.
100% of proceeds go towards The British Heart Foundation charity.
Frequently Asked Questions
When does the trial start?
Your trial starts the day your mattress is delivered and received by you.
Do I need a mattress protector?
It's not something we stipulate, but we do require you to keep the mattress in a good condition.
To extend the trial period from 100-nights to 200-nights, you do need to purchase a REM-Fit mattress protector at the time of your order.
Why does the mattress need to be in good condition if returning it?
As part of our social and environmental awareness, returned mattresses are either donated to charity and sold on through our partners at the British Heart Foundation or sold on as ‘rejuvenated’ mattresses via various channels and therefore must be clean. Rejuvenated mattresses are steam cleaned, maintained and if required fitted with a brand-new REM-Fit mattress cover. Rejuvenated mattresses are never sold on as ‘new’ on our website.
Will I need the box and plastic packaging if returning the mattress?
No, we want you to get the full experience when trialling the mattress so please discard of all packaging once delivery is received.
Do I still qualify for the sleep trial if I decide to finance my order with you?
Yes, of course. If you decide to return the mattress we will refund all instalments you have paid to date and cancel the agreement for you.
Can I really trial a mattress for up to 200-nights?
Yes, and there are no catches either. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund or exchange it to a different model. There are no collection charges either!
Can I exchange my REM-Fit mattress for a different REM-Fit mattress?
Yes, you can exchange your first mattress for a different model. Please begin the process with our clever chat bot.
How do I return my mattress under the 100-night trial?
We've made the process easy with our clever 100-night trial chat bot. Please have your order number handy and then begin the process via our live chat - if you should need any assistance please email us at sales@rem-fit.co.uk.
My order contained free gifts, what happens to these if I return my mattress?
In order to receive a full refund when returning your mattress under the mattress sleep trial scheme, please follow the below instructions.
- Free gifts must be unused.
- Free gifts must be in their original packaging.
- Free gifts must be returned - REM-Fit will provide a free collection.
If you have used your free gifts, please contact us and we will provide you with a selection of options to consider. Free items T&Cs can be found here
I have an instalment plan but want to return part of my order?
We will refund you in full for the items that you have returned. This will be reflected on your monthly instalments plan and be deducted off your monthly payments, reducing the amount you pay each month.
Shop Our Award-Winning Mattresses
The REM-Fit Pocket 1000 is our best-selling hybrid mattress, combining 1000 full-height pocket springs with a deep comfort foam layer to deliver medium-firm support that works for most sleepers and sleeping positions. Good Housekeeping Winner 2026, Made in the UK, and backed by a 200-night risk-free trial.
- Medium-firm tension (7/10) - suits most sleepers and sleeping positions
- Good Housekeeping Winner 2026
- 1000 full-height pocket springs - responsive support across the whole mattress
- Deep comfort foam layer - pressure relief without excess sink
- Multi-zoned support - different support where your body needs it most
- Reinforced edge support - no roll-off, maximum sleeping surface
- Partner motion isolation - pocket springs move independently
- Made in the UK
- Old mattress removal - available at checkout
- 200-night risk-free sleep trial
- 15-year guarantee
- Free next-day delivery
Who is it for?
Ideal for couples, back sleepers and everyday sleepers who want reliable support without a mattress that feels too firm or too soft. At medium-firm tension (7/10), it suits a wide range of body types and is particularly good at absorbing partner movement so both sleepers stay undisturbed through the night.
What makes it different?
Full-height pocket springs travel the full depth of the mattress rather than sitting in a shallow layer, delivering more responsive, more consistent support from edge to edge. Reinforced side walls mean no roll-off at the edges and no wasted sleeping surface.
Available in 5 sizes
The REM-Fit 5000 Lux Elite is our most advanced hybrid mattress, combining 5000 dual-layer pocket springs with deep open-cell memory foam for a sleep experience that is as supportive as it is luxurious. Good Housekeeping Approved 2026. Designed for those who want the highest level of comfort the REM-Fit range offers, and built to stay that way for years.
- Medium-firm tension (7.5/10) - luxury support for all sleeping positions
- Good Housekeeping Approved 2026
- 5000 dual-layer pocket springs - precise body contouring, superior motion isolation
- Deep open-cell memory foam - comfort layer that actively cools as you sleep
- Multi-zoned support - targeted support across the full body
- Encapsulated edge support - no roll-off, maximum sleeping surface
- Partner motion isolation - pocket springs move independently
- Old mattress removal - available at checkout
- 200-night risk-free sleep trial
- 15-year guarantee
- Free next-day delivery
Who is it for?
The 5000 Lux Elite suits couples, hot sleepers and anyone who wants a premium mattress without compromising on support. At medium-firm tension (7.5/10), it sits between the everyday support of the Pocket 1000 and the corrective firmness of the 4000 Ortho Elite, making it the right choice for sleepers who want that balance of comfort and control.
What makes it different?
The jump from 3000 to 5000 springs is not just a number. More springs means finer zoning, more precise body contouring and better motion isolation between two people sharing a bed. The open-cell memory foam actively promotes airflow through the comfort layer, drawing heat away from the body as you sleep rather than trapping it the way traditional closed-cell foam does.
Formerly: 600 Lux Elite Hybrid Mattress
Available in 10 sizes
The REM-Fit 4000 Ortho Elite is a firm orthopaedic hybrid mattress designed specifically for back pain sufferers and those who need corrective spinal support. 4000 dual-layer orthopaedic pocket springs with stability-focused memory foam keep your spine correctly aligned throughout the night, without the sinking sensation of softer mattresses.
- Firm orthopaedic tension (9/10) - corrective support for back pain
- 4000 dual-layer orthopaedic pocket springs - firm, stable, long-lasting support
- Stability-focused memory foam - minimal sink, correct spinal alignment
- Multi-zoned support - targeted support across the full body
- Encapsulated edge support - no roll-off, no sink at the sides
- Partner motion isolation - pocket springs move independently
- Old mattress removal - available at checkout
- 200-night risk-free sleep trial
- 15-year guarantee
- Free next-day delivery
Who is it for?
The best choice if you suffer from back pain, prefer to sleep on your back or stomach, or simply need a firmer mattress that holds its shape under pressure. At firm tension (9/10), it delivers corrective orthopaedic support and is rated for sleepers up to 20 stone. It is also the right upgrade if your current mattress has started to sag.
What makes it different?
Most hybrid mattresses use a single layer of pocket springs. The 4000 Ortho Elite uses a dual-layer system, doubling the spring count and significantly increasing the stability and longevity of the support core. The stability-focused memory foam above the springs minimises sink, keeping your hips and shoulders from dropping out of alignment as you sleep.
Formerly: 500 Ortho Elite Hybrid Mattress
Available in 10 sizes

