We provide a risk-free sleep trial on all our mattresses. This allows you to sleep on a REM-Fit for 100-nights in the comfort of your own home and really put it to the test! There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either! If the mattress isn't 100% right for you simply email us at sales@rem-fit-accounts.co.uk and we'll arrange the collection for you. Full T&C's available here

Your 100-night trial starts the day your mattress is delivered and received by you.

It's not something we stipulate but we do require you to keep the mattress in a good condition.

As part of our social and environmental awareness, returned mattresses are either donated to charity and sold on through our partners at the British Heart Foundation or sold on as ‘rejuvenated’ mattresses via various channels and therefore must be clean. Rejuvenated mattresses are steam cleaned, maintained and if required fitted with a brand-new REM-Fit mattress cover. Rejuvenated mattresses are never sold on as ‘new’ on our website.

No, we want you to get the full experience when trialling the mattress so please discard of all packaging once delivery is received.

Yes, of course. If you decide to return the mattress we will refund all instalments you have paid to date and cancel the agreement for you.

There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either!

It's not something we stipulate but we do require you to keep the mattress in a good condition so that we can donate to The British Heart Foundation - so it's a good idea to use a mattress protector

Yes, you can exchange your first mattress for a different model. Please begin the process with our clever chat bot in our 100-night trial page. This page can be loacted above the header of the website or in the footer of the website.

We've made the process easy with our clever 100-night trial chat bot in our 100-night trial page. This page can be loacted above the header of the website or in the footer of the website. Please have your order number handy and then begin the process - if you should need any assistance please email us at sales@rem-fit-accounts.co.uk. Please note, our live human chat assistants cannot process return/exchange requests.

In order to receive a full refund when returning your mattress under the 100-night trial scheme, please follow the below instructions.

- Free gifts must be unused.
- Free gifts must be in their original packaging.
- Free gifts must be returned - REM-Fit will provide a free collection.

If you have used your free gifts please contact us and we will provide you with a selection of options to consider.

We will refund you in full for the items that you have returned. This will be reflected on your monthly instalments plan and be divided off your monthly payments, reducing the amount you pay each month.