It's yours for 100 nights, to do as you please with it
Rest assured with our 100-night trial in your home, in partnership with the British Heart Foundation including Free returns on all orders, 100% full refund (no catch, completely risk free).

Risk Free
We provide a risk-free sleep trial on all our mattresses. This allows you to sleep on a REM-Fit for 100-nights in the comfort of your own home and really put it to the test!.

What's the catch?
There are no catches. if the mattress, for whatever reason doesn't live up to your expectations, you can send it back for a full refund. There are no collection charges either!

Bedding-In
We request that you give your new REM-Fit mattress 30 nights to bed-in before you raise a return. This will give your body the right amounts of time to fully adjust to the new sleeping surface.

How?
How do I raise a return request? Simply use our chat bot on this page and you will be able to raise a return or exchange request. Alternatively you can email us at sales@rem-fit.co.uk with your order number and request.

We never waste a returned mattress
We donate our mattresses to the British Heart Foundation. In order for them to sell the mattress on through their network of UK based stores the mattress needs to be in a clean and usable condition.
100% of proceeds go towards the British Heart Foundation charity.
Frequently Asked Questions
When does the trial start?
Your 100-night trial starts the day your mattress is delivered and received by you.
Do I need mattress protector?
It's not something we stipulate but we do require you to keep the mattress in a good condition.
Why does the mattress need to be in good condition if returning it?
As part of our social and environmental awareness, returned mattresses are either donated to charity and sold on through our partners at the British Heart Foundation or sold on as ‘rejuvenated’ mattresses via various channels and therefore must be clean. Rejuvenated mattresses are steam cleaned, maintained and if required fitted with a brand-new REM-Fit mattress cover. Rejuvenated mattresses are never sold on as ‘new’ on our website.
Will I need the box and plastic packaging if returning the mattress?
No, we want you to get the full experience when trialling the mattress so please discard of all packaging once delivery is received.
Do I still qualify for the 100-night trial if I decide to finance my order with you?
Yes, of course. If you decide to return the mattress we will refund all instalments you have paid to date and cancel the agreement for you.
Can I really trial a mattress for 100-nights?
There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either!
Do I need to use a mattress protector?
It's not something we stipulate but we do require you to keep the mattress in a good condition so that we can donate to The British Heart Foundation - so it's a good idea to use a mattress protector
Can I exchange my REM-Fit mattress for a different REM-Fit mattress?
Yes, you can exchange your first mattress for a different model. Please begin the process with our clever chat bot in our 100-night trial page. This page can be loacted above the header of the website or in the footer of the website.
How do I return my mattress under the 100-night trial?
We've made the process easy with our clever 100-night trial chat bot in our 100-night trial page. This page can be loacted above the header of the website or in the footer of the website. Please have your order number handy and then begin the process - if you should need any assistance please email us at sales@rem-fit-accounts.co.uk. Please note, our live human chat assistants cannot process return/exchange requests.
My order contained free gifts, what happens to these if I return my mattress?
In order to receive a full refund when returning your mattress under the 100-night trial scheme, please follow the below instructions.
- Free gifts must be unused.
- Free gifts must be in their original packaging.
- Free gifts must be returned - REM-Fit will provide a free collection.
If you have used your free gifts please contact us and we will provide you with a selection of options to consider.
I have an instalment plan but want to return part of my order?
We will refund you in full for the items that you have returned. This will be reflected on your monthly instalments plan and be divided off your monthly payments, reducing the amount you pay each month.
Shop Our Award-Winning Mattresses
-
Medium-Firm tension (7.5/10) Made in the UK 🇬🇧
- Which? Best Buy Mattress, May 2023 🏆
- Pressure relieving, cool open cell memory foam
- 4000 premium pocket springs - luxury support
- Six layers of innovative sleep tech
- Edge-to-edge side support walls - no-roll-off
- 25cm deep
Available in 10 sizes
- Firm tension (9/10) Made in the UK 🇬🇧
- Pressure relieving, cool open cell memory foam
- 2000 orthopaedic premium pocket springs
- Edge-to-edge side support walls - no-roll-off
- Motion isolation - sleep soundly all night
- 25cm deep
Available in 10 sizes
- Medium tension (6/10). Made in the UK 🇬🇧
- Pressure relieving, cool open cell memory foam
- 2000 premium pocket springs
- Edge-to-edge side support walls - no-roll-off
- Motion isolation - sleep soundly all night
- 25cm deep
Available in 10 sizes